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ISO 9001 Quality Management System (QMS)

About This Course

ISO 9001 is an internationally recognized standard that provides a framework for organizations to establish, implement, and maintain a QMS to consistently deliver products and services that meet customer requirements and enhance customer satisfaction.

Course Outline:

  • Introduction to ISO 9001 and QMS concepts
  • Quality policy and objectives setting
  • Product and service realization planning
  • Quality control and assurance
  • Monitoring, measurement, analysis, and improvement
  • Management responsibility
  • Internal audits
  • Management review
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